Create a New Organization
Home > Admin Mode > Create a New OrganizationOn the Home page in Admin Mode, tap the three-line menu in the upper-left corner and select Create a New Organization. On the new organization page, enter the organization name and agree to the Terms of Service and Privacy Policy to create it. The administrator who creates the organization automatically becomes its creator.
Complete or confirm the following items on the new organization page:
- Organization name (required)
- Select I agree to and accept the Terms of Service and Privacy Policy, then tap Create.
Creator
The creator role currently cannot be transferred to another administrator, and the creator cannot be removed. We therefore recommend asking someone who is unlikely to leave the organization to create it and serve as its creator.
If the current creator may leave in the future, consider asking a company founder, investor, person in charge, chairperson, general manager, owner, or an owner's family member to create a new organization and then delete the old one. This can prevent future management difficulties.
The creator role cannot be transferred to another administrator, and the creator cannot be removed.
Important: Do not use another phone to sign in to the creator account. The creator account can only be used to sign in on the same phone; this restriction does not apply to top-level administrator, administrator, or regular user accounts. If the organization creator needs to use SwipePoint on another phone, add a top-level administrator and use that account to sign in on the other phone.
Delete an Organization
Home > Admin Mode > Organizations > My Organization > Delete OrganizationOn the Home page in Admin Mode, tap Organizations, select My Organization, and then tap Delete Organization to open the deletion page. Only the organization creator can delete an organization they created. Top-level administrators and other administrators cannot delete an organization.
Before deleting an organization, carefully review the following consequences:
- Everyone in the organization, including all administrators, will be removed.
- All organization data and records will be deleted.
- No data can be recovered after the organization is deleted.
- If you have a subscription plan, manage it separately in Google Play or the App Store.
Before proceeding, select I have read the important information to enable the Delete Organization button.
Warning! Deleting an organization permanently removes all of its data, which cannot be recovered. If the organization has a subscription, the administrator must also manage it separately in Google Play or the Apple App Store.
Organization Limit
Each account can apply for and manage up to 20 different organizations (companies) at the same time.
| Maximum | Item |
|---|---|
| 20 | Organizations per account |
If your requirements exceed this limit, please contact us for assistance.
Frequently Asked Questions
Q1: How do I create a new organization?
A: In Admin Mode, open the menu from the upper-left corner of the Home page and select Create a New Organization. Enter the organization name, agree to the Terms of Service and Privacy Policy, and then tap Create. The administrator who creates the organization automatically becomes its creator.
Q2: What is the creator's role in an organization?
A: The creator established the organization and has specific permissions. The creator role currently cannot be transferred to another administrator, and the creator cannot be removed. We therefore recommend choosing someone who is unlikely to leave the organization.
Q3: What happens if the creator role cannot be transferred or removed?
A: If the creator leaves, the inability to transfer or remove that role may make the organization more difficult to manage. Consider asking a company representative to create a new organization and then delete the old one to keep administrative control stable.
Q4: Who can delete an organization?
A: Only the organization creator can delete an organization they created. Top-level administrators and other administrators cannot delete an organization.
Q5: How do I delete an organization?
A: In Admin Mode, tap Organizations on the Home page, select My Organization, and then tap Delete Organization. Review the important information and select I have read the important information before tapping Delete Organization.
Q6: What happens when I delete an organization?
A: Deleting an organization is irreversible. Everyone in the organization, including all administrators, will be removed, and all data and records will be permanently deleted and cannot be recovered.
Q7: What should I do if the deleted organization has a subscription plan?
A: Deleting an organization does not automatically manage its subscription. After deleting the organization, manage or cancel the subscription separately in Google Play or the App Store.
Q8: How many organizations can each account create or manage?
A: Each account can apply for and manage up to 20 different organizations (companies) at the same time. If you need to manage more, contact the SwipePoint team for assistance.
Subscribers receive more timely support. If you encounter an error or operational issue while using SwipePoint, contact the SwipePoint team through our official LINE account. We will prioritize helping you resolve the issue so attendance management can continue without interruption. LINE ID: @nka7729y Contact us
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